We’ve answered the 20 most common questions we get here. Please feel free to contact our support if you have any other.
I’m an Orphil user
How do I book a call?
Visit Orphil.com, choose your favorite talent, and follow the simple booking process by selecting an available time slot and making payment.
Can I record my calls?
Yes, all calls can be recorded by the user without any watermarks.
Do I need an account to book a call?
No, you can book calls without creating an account.
What if my internet fails during the call?
You’ll be able to rejoin the calls with ease if there’s a temporary failure. But if you miss the entire duration, please contact support immediately, and we’ll work with the talent to reschedule if possible.
Can I get a refund?
Refunds are issued only if Orphil cancels the call. Otherwise, you can reschedule your call with the talent.
What payment methods do you accept?
We accept major credit cards, debit cards, and digital payment options available in your region.
Is my payment information secure?
Yes, we use encrypted payment systems to ensure your data stays safe.
How do I know if my booking is confirmed?
You’ll receive an email confirmation once your booking is successful.
What if talent misses or behaves badly?
If talent misses a call or violates our guidelines, contact our support team for assistance.
How can I reschedule a call?
You can reschedule directly with the talent through Orphil.com before the scheduled time.
I’m an Orphil talent
How do I set up my profile?
Sign up on Orphil, complete your profile with the details you’d like users to see, and set some time slots for your fans to book!
When will I get paid?
Payments are usually processed weekly, and you’ll receive 80% of the earnings from each call after fees.
What happens if a user behaves inappropriately?
You can end the call immediately and report the user through your dashboard. No penalties will be charged.
How do I verify my identity on Orphil?
We don’t require any legal documents for your verification, but you must DM us a given code from your official Instagram handle to confirm your identity.
How can I improve my visibility on Orphil??
Positive user reviews are the best way to boost your profile. However, more than 95% of your Orphil traffic will come from your own social media handles. So make sure you promote your page there the most!
What if I miss a call?
Notify the user as soon as possible and offer a reschedule. Consistent issues may lead to suspension.
Can I set my own call rates?
Yes, you have full control over your rates and availability.
Who can become a talent?
Anyone with over 100,000 followers on Instagram is eligible to join as a talent on Orphil.
Can I take a break or pause bookings?
Yes, you can update your availability or temporarily deactivate your profile.
How do I report an issue?
Contact Orphil support through your dashboard if you face any problems with users or the platform. We’ll get back to you within 24 hours.